IT Support Engineer - Level 2 (Windows/Azure)

Our Managed IT Services Provider is seeking an experienced IT Support Engineer (Windows/Azure) to handle Level 2 escalated issues.

Responsibilities

As our IT Support Engineer, you will work closely with our clients to solve complex technical issues and provide them with reliable and timely solutions

You will have the opportunity to work with a variety of technologies and be part of a growing team.

Monitor and maintain client systems to ensure optimal performance and security

Deep technical experience in Office 365

Be knowledgeable about Azure Cloud Services and keep updated on professional and technical knowledge

Implementation of new Office 365 features and functionality (Microsoft Teams, Office 365 Groups, Planner, PowerApps, ) and migrations to a target cloud O365 tenant, whether on-prem to cloud, cloud-to-cloud, or external productivity to the cloud

Adheres to all company policies and procedures

Job qualifications

Preferably 3-5 years overall experience with ideally five (5) plus years as an Azure/O365 Administrator experience or in a 100+ user environment

Expert knowledge of compute, storage, network, and security in Azure cloud environment

Expert knowledge of Azure Active Directory, EMS, and the Microsoft Identity Platform

Expert knowledge of PowerShell for managing on-premises, Azure and O365 environments

Familiarity with Azure App Gateway, Front door, Traffic Manager, Load Balancer, Firewalls

Familiarity with Azure file share, Azure File Sync service, Azure Blob Storage, Storage tiers/Blog Lifecycle Management, Storage Explorer

Familiarity with Azure App Service plan, custom domain names, backup, networking settings, deployment settings for App Services

Familiarity with Azure Virtual Desktop and all areas of Azure Virtual Desktops, Azure Automation Account

Familiarity with Microsoft Intune/Intune managed devices/Windows Autopilot/Intune Policies/Profiles a plus

Expert knowledge of Office 365 Platform, Exchange Online, SharePoint Online, Teams, PowerBI, Security & Compliance Center, Office ProPlus, and OneDrive for Business

In-depth knowledge of Office365 licensing, features, and policy

PowerShell scripting expertise within Office 365 / Azure AD / Teams / SharePoint

Possesses a broad knowledge base of Office 365 technical architecture and the interdependencies with other enterprise services in the O365/Azure technology stack

Experience with implementation/configuration of Office 365 messaging and collaboration tools

Experience with on-premises Active Directory, Azure Active Directory, and Hybrid deployments

Implementation of advanced functions of Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management

Compensation

Salary commensurate with experience.

To apply

Send cover letter, resume, and salary history or minimum salary requirements to hrm@ipsyst.com. You must include “IT Support Engineer Level - 2 (Windows/Azure)” as the subject line of the email. No phone calls or faxes, please.